Contact Us

Have a question about our products or need help with your order?

We’d love to help you. Please send an email to and include your order number.

Head Office

Please note that this is not a showroom and no stock is kept on premises.

Rainbow Loom Bands Australia
Fenix Group Pty Ltd
Suite 7, Level 1, 330 Wattle Street
Ultimo NSW 2007

We're currently CLOSED for stocktake and cannot accept orders at this time. Sorry - we'll be back soon!